| Good Deal Beauty |
| PLEASE NOTE: Despite new USPS rate increases in MAY /09, we have NOT increased our shipping rates !! |
| Frequently Asked Questions ( FAQ 's ) |
| Welcome ! If you have a question I have not addressed below, PLEASE feel free to contact me...it will be my pleasure to get back to you & perhaps to subsequently address it below, if applicable! Thanks in advance ! |
| Q : What exactly does GWP or PWP mean ? A : Gift with Purchase ( GWP) and Purchase with Purchase ( PWP ) refer to items that either have been bought or received as part or a Cosmetic line's or Department store 's Beauty event or promotion. They are ALL bigger than just a plain sample (packet) size, generally anywhere from 1/5 to 1/2 of the full size of a product .They are IDENTICAL in content to the full size, just smaller and a geat way to either try or buy at a reasonable cost.I usually indicate in what proportion it is, to avoid confusion. |
| Q: How fresh / recent / new are the products you sell ? A: All items I sell are within expiry dates. Everything is NEW, Unused, & untested. I would NOT sell junk, or something I would not use myself. Sometimes there is no date on a product, but I do keep ALL cosmetics & Beauty products cool stored, which extends their shelf life, and I "smell" or inspect ( within possibility) all products BEFORE I list them. If an item has reached its best by date you will be contacted/advised & can choose to conclud purchase, or not. Do bear in mind that if product is sealed/unopened, this will extend its best by date, usually by one year. Moreover, everything that is listed on this website has been RECENTLY acquired, and generally inventory turns over swiftly. Lastly we live & work in a SMOKE-Free area, so all products smell fresh.! |
| Q: I live in EUROPE ( ASIA, AUSTRALIA) do you ship there ? A: Yes, I ship internationally , where permitted, but it is MORE expensive, Based on WEIGHT ! PLEASE refer BELOW for MORE info, including convenient charts & paypal checkout buttons to be used PRIOR to final checkout. THANKS |
| Q. What does ( Q.A +#) in brackets mean next to an item description? A. It means the QUANTITY Available of the product listed, ie how many can be purchased...see below for more info... |
| Q Are your products available in multiple quantities ? A.Some are & some are NOT, BUT many Skin Care AND all Ojon products ARE. All are indicated in brackets, example:( Q A:5) means 5 are available. IF not indicated in brackets, then ONLY ONE of the item is available. |
| Q.: What does OOAKs mean ? A : OOAK stands for : ONE of a Kind and it pertains to Fashion Doll ( mostly 16 " dolls but also some 11 ½" Silkstone™ Barbie body dolls ) UNIQUE creations. Fashion Doll collectors enjoy exclusivity ( bear in mind that most fashions and dolls are issued in either 1500 or 2000 quantities, although for the Silkstones the number is much greater) . Each of my handmade, often hand beaded creations comes with an OOAK certificate. |
| Q - What is your shipping cost & policies on beauty & perfume products ? A - Packing, Shipping and handling costs for the U.S.A. are based on total purchase price plus USPS fees & ALWAYS include a d/c tracking # . Fees are based as follows:( Canada is the same & ships AIR Mial ) $ 0.99 to $ 9.99 = $ 4.95 First class ( includes Delivery confirmation/tracking # ) $ 10.00 to $ 47.99 = $ 6.95 Priority " " " $ 48.00 to $ 75.99 = $ 8.95 " " " " $ 76.00 to $ 124.99 = $ 9.95 " " " " And Insurance $ 125.00 and over = $12.95 " " " " " Returns are not generally accepted on cosmetics, for Hygienic reasons, unless product is defective, or because of our shipping error. INTERNATIONAL shipping is more expensive & depends on WEIGHT + Destination. PLEASE email me for a Quote PRIOR to checkout OR else please use CONVENIENT TABLE BELOW ! (scroll DOWN) |
| Q: What exactly is Paypal ? A::Paypal is the biggest money transfer transactor on the web, with over 71 million accounts worldwide. Through paypal, we can accept payments from all the major credit card companies as well as from a direct debit in your account , OR an e-check, yet Gooddealbeauty does NOT collect your financial information....The use of Paypal means that we never see your credit card or Paypal account information/numbers. Passwords are never asked for on Good Deal Street & Good Deal Beauty. You do not have to register with Good Deal Street Beauty to purchase anything with us ! Paypal will provide us your shipping instructions and what you have purchased and how much you paid. They also provide ways that I may contact you regarding shipping, Back order ship dates and any other question I/we may have. Of note, for orders in excess of $ 50. we generally require/prefer a CONFIRMED address. This is for fraud protection . |
| When you see this logo, you know this is the FASTEST, easiest, most reliable way of paying ( they accept ALL major credit cards+ you can make an e-check or an instant debit to your account) and remember that paypal offers a limited money back guarantee ! |
| Q - I do not have a paypal account and do NOT want one. Can I still make a purchase? A - Unfortunately, we no longer accept non-paypal transactions, sorry. Moreover, International ( non U.S.) purchasors MUST use Paypal , in U.S. funds, nothing else will be accepted. |
| Q . What if I want to buy a lipstick but I'm unsure of the color, can I return it ? A:- No , for hygienic reasons I cannot accept returns on any cosmetics. IF you are unsure, stop by your nearest cosmetic department and check the colour there OR search the appropriate website, several of them have a chart, however, each computer monitor ( screen) has a different colour, so it's best to KNOW ahead of time the colour you want. Same applies to foundations & powders, etc. |
| INTERNATIONAL Supplements:( for up to 1 LB or 1/2 kilo) Please add onto prior to checkout : generic $ 4.99 |
| Thanks in advance for using, it will speed up the shipping process ! |
| To U/K & EUROPE : $6.99 To South America: $ 7.99 to ASIA , SoAfrica,Australia $ 8.99 |
| for over 2 LB , Please click onto appropriate prior to checkout ! |
| If your purchase is over 3 LBS, please e-mail me with the address/ destination & I will advise you which supplement to use PRIOR to check out please . |
| Q- I tried to use Paypal but it said that I didn't have an account and I'm sure I do! A- I bet you are at work buying something. I think this can be fixed if you open another window and sign-in on paypal. This could set your cookies for your account name and not your company log-in ! |
| Q. How soon may I expect to receive my order ? A. Once payment advice is received, we will contact you within 12 hours with the SHIPPING date .We then generally carefully pack your goods and will ship out within 24 hours.(I will also email an ack. of receipt. and the d/c #) The rest is dependant on U.S.P.S., but most ( 90%) are shipped priority in the U.S.A. & generally it takes 2 to 3 business days to receive. We always ship with a DELIVERY confirmation #, which you will be provided eith. ( This applies to most everything EXCEPT for the DOLLS, which MAYship UPS or Fed Ex ) |